There are a number of ways to contact customer support at Spin Rider. VIP members are given personal account managers who can be contacted for support on their accounts, bonus offers and promotions. Spin Rider offers 24/7 customer support with experienced and professional customer support assistants on hand to help with any questions or queries. For urgent issues, there is a live chat tab that is visible on all pages when on the website. This opens up a chat box where you can talk in real time with a customer support adviser. Alternatively, there is an email address for general enquiries, plus extensive terms and conditions and frequently asked questions section. In what is currently quite unique to the site, Spin Rider allows players to play in a variety of languages, everything from English to Swedish, German to Norwegian. The customer support department offers multi-lingual help and support to players.
Like most mobile casinos and online gambling providers, Spin Rider is committed to responsible gaming. Players are able to set deposit limits or voluntarily exclude themselves by requesting a ‘time-out’ for a set period of time. The site is licensed and regulated by the Gambling Commission of Great Britain, and display a link to the ‘Be Gamble Aware’ website, where players can get more information on responsible gaming and see what steps to take if they feel their gambling is becoming a problem. Personal account managers are on hand to VIP members to discuss responsible gaming, and they are able to offer advice and guidance, as well as implement restrictions on user’s accounts if required. Players can set game time reminders, which allows them to keep track of how long they have been online. The reminders can be as low as one minute and will pop up on screen as a visual reminder of the time spent on the site. Spin Rider offers an extensive page on responsible gaming, it is recommended that all players read through it before playing online.
Spin Rider offers a number of deposit methods, and more than one method can be used per account. Simply enter your details upon registration then select your deposit method each time you wish to fund your account. They accept all major credit and debit cards including Visa and Mastercard, as well as Skrill, Neteller, Paysafe Cards and Interac Online. Currently, they do not offer PayPal as a deposit or withdrawal method.
Spin Rider offers customers excellent new player bonuses to enjoy on their wide range of online slot and mobile casino games. In addition to new player bonuses, regular loyal customers are rewarded with raffle tickets to enter a draw to win great prizes, as well as customised offers and promotions based on their account use. The site is easy to navigate with a sidebar offering a menu to select the games you wish to play. The multi-lingual customer support team are available 24 hours per day ensuring your queries or questions are answered quickly.
Spin Rider News